FAQs

Frequently Asked Questions

Below is a list of questions and answers that you might find helpful when planning your trip to an Embers site.

What is the latest government advice on travel within the UK?

The government are not currently advising against any travel within the UK when our Campsites are due to be open. Our advice to customers will be updated if and when this advice changes. As and when the UK government updates their policy, the information will be available by visiting the Government website and NHS online


What steps are being taken on campsites to reduce risk?

Our sites are currently going through their set up process for the season opening in May. As part of this process we will ensure that all Site Staff are up to speed with the latest advice and guidance regarding cleaning.


What will happen if my stay is cancelled due to coronavirus?

At the moment, there is no reason to believe any bookings will need to be cancelled. As per our normal policy, we will keep you updated with any changes concerning your booking if necessary.


When do you open?

Our bookings open in January. Our sites open in May and close at the end of September.


How much does it cost to camp at Embers?

To make it easy for you, we've pulled together the below price list so you can check out our prices across all sites - be sure to check out our fantastic Bell Tents!

2020 Prices.pdf

What is your cancellation policy?

Our cancellation policy can be viewed at the bottom of this page.


Can we order pizzas when we arrive on site?

No, sorry! We make our dough fresh on-site and may not be able to cater for last minute orders. Please pre-book your pizzas in advance to avoid disappointment.


Can we bring caravans or motor homes?

Sorry, we're a tent only site. This is due to our lease - not because we don't like caravans!


Do you allow Dogs?

We love dogs, but sadly we're unable to accept or allow dogs on site at any time.


What to bring?

We've put together a handy checklist for those staying at Embers sites. View our camping checklist below!

 

Camping Checklist.pdf