Frequently Asked Questions

Can I make a booking with you?

Our booking system for 2026 will be opening on Tuesday the 14th of October at 9am.

How much does it cost to camp at Embers?

Our rates start with a per person camping fee, this cost covers your stay, parking and use of all on-site facilities. If you’re looking to upgrade your stay with us, we hire our pre-pitched 5m bell tents, premium bell tents with beds & safari tents with beds.  

A full price list for all our sites is available to download below.  

What hot food is available on site?

Our famous stone-fired pizzas are freshly made and available to pre-order every evening and new delicious cheese toasties served during the day!

Our pizzas are very popular and so are available strictly by pre-order order!! Orders open up 5 days before arrival and can be placed via the link in your Campsite Hub.

What items does the embers snack bar stock?

Our on-site snack bar stocks all your essential snacks and drinks - from our freshly ground barista coffee to delicious gelato, snacks and ice-cold drinks. Please see below for a full list of items our snack bar stocked in 2025. 

Please note our 2026 menu will be available early in 2026. 

Shop Opening Times are daily 8:00am-12:00pm and 2:00pm-8:00pm  

Can I camp with my friends / in a group?

Camping is even better with friends! We welcome groups of all sizes (but do please check availability with our office first, to make sure we can fit you in to avoid disappointment).

When making a booking, simply enter "Yes" that you are camping in a group and ensure you use the same Group Booking Name for everyone in the party. That way, our Campsite Managers can pitch you all together.

Can I park my car next to my pitch?

Here at Embers we keep our sites vehicle free, that way they're safe and open for all to enjoy!

You're welcome to drive up to your pitch to unload, we then ask you to park in our on-site car park for the duration of your stay. On your day of departure you're able to drive up to your pitch again to pack up. Please note each booking allows for one vehicle.

Do you have electric hook-ups?

We don't have electric hook-ups on our sites. However, our premium accommodation has "in-tent" charging points. 

We'd recommend bringing a USB power bank to charge those devices you can't leave at home.

Can I have a BBQ on site?

Yes you can - here at Embers we love a good BBQ! Your pitch will come with a fire basket that you are welcome to BBQ in, you'll just need to bring a grill along with you to cook on or buy a freestanding grill from our shop (subject to availability). We do have grill rests on site which you can borrow FOC and place in your fire basket, to rest your grill or pot on to BBQ. Our fire baskets are square in size (60cm x 60cm).

You're also welcome to bring your own BBQ, you just need to make sure it is off the ground.

Disposable BBQ's are not permitted, as they have a very high environmental impact

Do you have accessible facilities?

If you have any access requirements, please get in touch before you have made a booking and we'll help make the necessary arrangements for you to ensure your stay is as comfortable as possible.

Is there somewhere I can freeze my iceblocks?

All of our sites has a communal freezer which you are welcome to re-freeze ice blocks in. We do politely ask that you don't use this to freeze food or cool drinks.  If you have any medication that needs to be kept refrigerated overnight, please ask before arriving on site.

Can we bring caravans or motor homes?

Sorry, we're tent only sites. Mainly as we don't have hard standing pitches.

Are day visitors allowed?

We kindly ask that guests who have not booked, do not attend the campsite. Please get in touch with us if you have additional guests and we can add them to your booking, availability dependent.

Day visitors are strictly not permitted, so to avoid any embarrassment please do not bring visitors to the site. Our sites all have wonderful local attractions and spaces where meet ups can be arranged.

Can I bring a gazebo for shade?

Yes, you're welcome to bring a gazebo. You'll just need to make sure it is popped up in your allocated pitch area and not more than 2m x 2m.

Can we bring multiple tents?

We're super generous in our pitch sizes here at embers and so you'll have a space of 8m x 8m for your tents. You're welcome to bring 1 x medium / large tent or up to 2 x small tents for your pitch, as long as they (and their guideropes) fit within this space.

Can I order a supermarket delivery to the site?

No, we don't allow supermarket deliveries to our campsites. However we do offer a fully equipped snack bar at all our locations please check out our menu to plan what you may need to bring. 

Do you allow Dogs?

We love dogs, but sadly we're unable to accept or allow dogs on site at any time.

What is your cancellation policy?

Our cancellation policy can be viewed at the bottom of this page.